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Terms of Service

Effective: March 10, 2026 — this.live LLC

1. Agreement to Terms

By accessing or using any website, application, or service operated by this.live LLC ("Company," "we," "us"), including this.live, Beacon, Maestro, MaestroAPI, and any future products (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Services.

We reserve the right to update these Terms at any time. We will notify registered users of material changes by email at least 30 days before the change takes effect. Continued use after the effective date constitutes acceptance.

2. Company Overview

this.live LLC is an AI software studio. We design, build, and operate production-grade software products for operators and businesses. Our products include but are not limited to:

  • Beacon — AI-powered lead generation for local service businesses (beacon.this.live). Subject to Beacon's product-specific Terms and Privacy Policy.
  • Maestro — Self-improving LLM routing stack for self-hosted deployment.
  • MaestroAPI — Intelligent LLM routing as a hosted API service.
  • Brokernomex — Agentic trading infrastructure (coming soon).

Each product may have its own product-specific terms and privacy policy. Where product-specific terms exist, they supplement and take precedence over these company-level Terms for that product.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. By using the Services, you represent that you meet these requirements.

4. Accounts

  • Certain Services require account registration. You must provide accurate information and keep your credentials secure.
  • You are responsible for all activity under your account.
  • Notify us immediately at legal@mail.this.live if you suspect unauthorized access.
  • We may suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to use any of the Services to:

  • Violate any applicable law, regulation, or third-party rights.
  • Transmit malware, spam, or harmful content.
  • Interfere with or disrupt the Services or their infrastructure.
  • Reverse engineer, decompile, or attempt to extract source code from any proprietary Service.
  • Resell, sublicense, or redistribute access to the Services without our written consent.
  • Impersonate any person or entity.
  • Use the Services for competitive analysis or to build a competing product.

6. Intellectual Property

The Services, including their software, design, branding, documentation, and content, are owned by this.live LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

Open-source components (such as Maestro) are licensed under their respective open-source licenses. These Terms do not restrict rights granted under applicable open-source licenses.

Content you create using the Services belongs to you. You grant us a limited, non-exclusive, royalty-free license to process, store, and transmit your content solely to provide and improve the Services.

7. Third-Party Services

The Services integrate with third-party providers including Google, OpenAI, Stripe, PayPal, Twilio, and others. Your use of these integrations is subject to the applicable third party's terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of third-party services.

8. Payments and Billing

Certain Services require payment (subscriptions, credits, or API usage fees). Payment is processed by Stripe and/or PayPal. We never receive or store raw payment card data.

  • Fees are stated in the applicable product and are non-refundable except as required by law.
  • We may change pricing with 30 days advance notice.
  • Failure to pay may result in suspension or termination of access.

9. API Terms

If you access the Services via API (including MaestroAPI):

  • You must authenticate with a valid API key. API keys are confidential and non-transferable.
  • You must not exceed published rate limits or circumvent usage restrictions.
  • You must not use the API to train competing AI models without our written consent.
  • We may revoke API access for violation of these Terms or for excessive abuse.
  • API availability is provided on a best-effort basis. We do not guarantee uptime or latency.

10. AI-Generated Content

Several of our Services generate content using artificial intelligence. AI-generated content is provided as-is and for informational or productivity purposes only.

  • You are solely responsible for reviewing, editing, and verifying all AI-generated content before use.
  • We do not guarantee the accuracy, completeness, legality, or fitness of AI-generated content.
  • AI-generated content may occasionally produce incorrect, biased, or inappropriate output.
  • this.live LLC is not liable for any consequences arising from your reliance on AI-generated content.

11. Data and Privacy

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, and protect your information. By using the Services, you consent to the practices described in the Privacy Policy.

12. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

13. Limitation of Liability

To the maximum extent permitted by applicable law, this.live LLC, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of or inability to use the Services.

Our total aggregate liability for any and all claims shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) $100.

14. Indemnification

You agree to indemnify, defend, and hold harmless this.live LLC and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of your use of the Services, your violation of these Terms, your violation of applicable law, content you create or transmit using the Services, or your violation of any third party's rights.

15. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall first be resolved through good-faith negotiation. If unresolved within 30 days, either party may pursue binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Connecticut.

You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. The arbitrator's award shall be final and binding.

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights.

16. Termination

You may stop using the Services at any time. We may suspend or terminate your access immediately and without notice if you violate these Terms or if required by law.

Upon termination: your right to use the Services ceases immediately; we may delete your data after 30 days except as required by law or our Privacy Policy; any fees already paid are non-refundable for the current billing period.

17. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles. Subject to the arbitration provision above, any legal action shall be brought in the state or federal courts located in Connecticut.

18. General Provisions

  • Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
  • Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and this.live LLC, subject to product-specific terms where applicable.
  • Waiver: Failure to enforce any provision does not constitute a waiver.
  • Assignment: You may not assign these Terms. We may assign without restriction.
  • Force Majeure: We are not liable for failure to perform due to causes beyond our reasonable control.

19. Contact

Questions about these Terms? Contact us at legal@mail.this.live

this.live LLC
Storrs Mansfield, CT

© 2026 this.live LLC. All rights reserved.

© 2026 this.live LLC
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